Revision 28:be66d105f0cb

b/chapter3.tex
268 268
This model is very rare and only appropriate when it is necessary to
269 269
react quickly to change.
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\begin{table}
272
\caption{Key \ac{it} Governance Decision Areas and \ac{it} Governance Archetypes \cite{WeillRoss2004b}}
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    	\begin{tabular}{ p{0.5cm} | p{1.7cm} | p{2cm} | p{2cm} | p{2cm} | p{2cm} | p{2cm} | } 
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      \multicolumn{7}{c}{\textbf{\ac{it} Decisions}} \\ \cline{2-7}
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      \multirow{7}{*}{\begin{sideways}\textbf{\ac{it} Governance Archetypes}\end{sideways}} & & \ac{it} principles & \ac{it} Architecture & \ac{it} Infrastructure Strategies & Business Applications Needs & \ac{it} Investment \\ \cline{2-7}
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      \multicolumn{1}{c|}{} & Business Monarchy & & & & & \\ \cline{2-7}
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      \multicolumn{1}{c|}{} & \ac{it} Monarchy & & & & & \\ \cline{2-7}
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      \multicolumn{1}{c|}{} & Feudal & & & & & \\ \cline{2-7}
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      \multicolumn{1}{c|}{} & Federal & & & & & \\ \cline{2-7}
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      \multicolumn{1}{c|}{} & \ac{it} Duopoly & & & & & \\ \cline{2-7}
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      \multicolumn{1}{c|}{} & Anarchy & & & & & \\ \cline{2-7}
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    \end{tabular}
283
\end{table}
284

  
285

  
286 271
As organisations expand geographically and diversify their activities,
287 272
organisational structures are not adequate to reconcile conflicting
288 273
needs and objectives and \ac{it} governance becomes indispensable. A
b/chapter4.tex
1
\chapter{e-Infrastructure Governance and IT Governance}
1
\chapter{\ei{} Governance and IT Governance}
2 2
\label{chapter:4}
3 3

  
4
In general, e-Infrastructure governance may not be identical with IT
5
governance. In this Chapter we investigate the main points of
6
e-Infrastructure and where they may differ from corresponding IT
7
governance. Although sibling fields, it is not obvious that findings
8
in the IT governance literature apply directly to e-Infrastructure
4
\ei{} governance is identical with IT governance. In this Chapter we
5
investigate the main points of \ei{} and where they may differ from
6
corresponding IT governance. To begin with, there are differences in
7
subject matter between \ei{} and \ac{it}:
8
\begin{itemize}
9
\item \ei{} encompasses a much wider scope than \ac{it}; it includes
10
  \ac{it} systems, but may also include other physical infrastructure,
11
  scientific instruments, collaboration networks, and so on.
12
\item \ei{} usually demand a high level of public funding, usually on
13
  an international scale; \ac{it} systems are usually smaller and less
14
  expensive.
15
\item \ei{} are non-profit entities; \ac{it} infrastructure may
16
  support profit or non-profit entities, depending on its deployment
17
  context.
18
\end{itemize}
19

  
20
Despite the differences, however, our premise is that there are
21
similaries worth pursuing, as both \ei{} and \ac{it} face similar
22
challenges, among others: 
23
\begin{itemize}
24
\item Both are tools that are used by a wider entity to carry out its
25
  function.
26
\item In both there are tensions between the operators and the users.
27
\item Both have to prove their value to their users.
28
\item Both have to continuously adapt in a rapidly changing
29
  technological landscape.
30
\end{itemize}
31

  
32
Starting with some general discussion in \ei{} governance, we will
33
proceed to a description of proposed actors and \ei{} governance
34
models and to a comparison between \ei{} governance and \ac{it}
9 35
governance. 
10 36

  
37
\section{\ei{} Governance}
11 38

  
12
\section{e-Infrastructure Governance}
13

  
14
e-Infrastructure governance has been discussed in the 7th
15
e-Infrastructure Concertation Meeting and the e-IRG Workshop in
39
\ei{} governance has been discussed in the 7th
40
\ei{} Concertation Meeting and the e-IRG Workshop in
16 41
Brussels, in 2009 and 2010 respectively. It is framed as pertinent to
17 42
funding sustainability and promotion of shared interests but at the
18 43
same time it is not clearly defined. The discussion around governance
......
22 47
provision, policy definition and implementation,
23 48
centralised/decentralised structures, balance between providers and
24 49
users, as well as trust between all stakeholders \cite{Sawley}.
25
e-Infrastructure governance is also called to resolve intellectual
50
\ei{} governance is also called to resolve intellectual
26 51
property and liability issues \cite{PARADE}, to promote open access
27 52
principles, common standards while supporting the distributed nature
28 53
of information \cite{ConcertationReport}. Although these elements can
29 54
only be interrelated, a stronger definition and demarcation of the
30
different domains of e-Infrastructure governance is required to
55
different domains of \ei{} governance is required to
31 56
provide a strong basis for discussion. At the same time, different
32 57
levels of national or organisational governance, as well as the
33 58
diverse requirements emerging from the rich landscape of
34
e-Infrastructure types add to the complexity.
59
\ei{} types add to the complexity.
35 60

  
36
\section{Actors and Proposed e-Infrastructure Governance Models}
61
\section{Actors and Proposed \ei{} Governance Models}
37 62

  
38 63
There seems to be general consensus regarding the actors involved in
39
e-Infrastructure governance. The \ac{parade} suggests three
64
\ei{} governance. The \ac{parade} suggests three
40 65
stakeholder groups involved in high-level, strategic decision-making
41
(see Figure below): (1) user communities providing input on required
66
(see Figure~\ref{fig:parade}): (1) user communities providing input on required
42 67
activities, (2) service providers responsible for the technological
43 68
issues, (3) funding bodies and research agencies ensuring
44 69
cost-effective and sustainable operation. In their proposed governance
......
47 72
implementation, supported by a project team and an International
48 73
Advisory Board \cite{PARADE}.
49 74

  
50
(PARADE proposed governance structure here)
75
\begin{figure}
76
\begin{tikzpicture}[node distance=2cm, path fading=south]
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  \node (EB) [default]
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  {
79
    \textbf{Executive Board}
80
  };
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  \node (PO) [default, left=of EB]
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  {
83
    \textbf{Project Office}
84
  } edge [->] (EB);
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  \node (OB) [dark, below=of EB]
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  {
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    \textbf{Operations' Board}
88
  } edge [->] (EB);
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  \node (UB) [dark, left=of OB]
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  {
91
    \textbf{Users' Board}
92
  } edge [->] (EB);
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  \node (PB) [dark, right=of OB]
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  {
95
    \textbf{Policy Board}
96
  } edge [->] (EB);
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  \node (UC) [cyl, below=of UB]
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  {
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    \textbf{User \\ Communities}
100
  } edge [->] (UB);
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  \node (SP) [cyl, below=of OB]
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  {
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    \textbf{Service Providers}
104
  } edge [->] (OB);
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  \node (FB) [cyl, below=of PB]
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  {
107
    \textbf{Funding Bodies}
108
  } edge [->] (PB);
109
\end{tikzpicture}
110
\caption{\ac{parade} proposed governance structure}
111
\label{fig:parade}
112
\end{figure}
51 113

  
52
During the 7th e-Infrastructure Concertation Meeting, three governance
114
During the 7th \ei{} Concertation Meeting, three governance
53 115
models were proposed, distinguishing between different types of
54
e-Infrastructures: \acp{nren}, Grids/Clouds and \ac{hpc} facilities
116
\ei{}s: \acp{nren}, Grids/Clouds, and \ac{hpc} facilities
55 117
\cite{Sawley}. The governing bodies and mechanisms in different
56 118
decisions areas, some of which map to the five key IT governance
57 119
decision areas, are outlined in
58
Table~\ref{tab:3communities}~\cite{Sawley} :
120
Table~\ref{tab:3communities}~\cite{Sawley}.
59 121

  
60 122
\begin{figure}
61 123
\begin{center}
......
74 136

  
75 137

  
76 138
At a national level, the UK Research Councils' report on
77
e-Infrastructures promotes leadership and coordination along the lines
139
\ei{}s promotes leadership and coordination along the lines
78 140
of the e-IRG. They recommend that ``[t]he leadership of the UK's
79 141
Research and Innovation e-infrastructure should be delivered by a
80 142
Director of e-infrastructure, overseen by a Strategic Board with
81 143
members drawn from areas closely related to e-infrastructure, such as
82 144
software specialists, research technologists, and specialists in data
83 145
management''~\cite{UKResearchCouncils}. This report makes evident the
84
need for collaboration between different e-Infrastructures and their
146
need for collaboration between different \ei{}s and their
85 147
associated organisations at a national level. Countries attempt
86 148
cost-effective development of national infrastructures with the aim to
87
become leaders in the field. However, in e-Infrastructures funding
149
become leaders in the field. However, in \ei{}s funding
88 150
bodies can be diverse and do not necessarily coordinate their efforts
89 151
or align their objectives. Appropriate governance would provide for
90 152
the required synergy in investment, ensure interoperability between
91
the installed base and new e-Infrastructures, as well as maximise
153
the installed base and new \ei{}s, as well as maximise
92 154
re-use of available tools by different research disciplines, although
93 155
there is no one approach suitable for all cases \cite{Baxevanidis,
94 156
  eResearch2020, UKResearchCouncils}. Overall, these characteristics
95
distinguish e-Infrastructure governance from traditional IT governance
157
distinguish \ei{} governance from traditional \ac{it} governance
96 158
that focuses on internal governance arrangements. Other national
97
programmes of interest include the Dutch e-Infrastructure programme
159
programmes of interest include the Dutch \ei{} programme
98 160
and the legal framework developed in Germany \cite{Dutch, Dutch2,
99 161
  Karagiannis}.
100 162

  
101
\section{e-Infrastructure Governance and IT Governance}
163
\section{\ei{} Governance and IT Governance}
102 164

  
103 165
\subsection{Governance Forms}
104 166

  
105 167
The eResearch2020 project (\url{http://www.eresearch2020.eu/}) was
106 168
funded by the European Commission to study the role of
107
e-Infrastructures in the creation of global virtual research
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communities, from an organisational, collaborative and technological
169
\ei{}s in the creation of global virtual research
170
communities from an organisational, collaborative and technological
109 171
perspective. The research consortium consisted of empirica
110 172
Communication and Technology Research in Germany, Fachhochschule
111 173
Nordwestschweiz in Switzerland, the Oxford Internet Institute in the
112 174
United Kingdom and the National Opinion Research Centre at the
113 175
University of Chicago in the United States. Their final report
114
acknowledges, among other things, the significance of e-Infrastructure
176
acknowledges, among other things, the significance of \ei{}
115 177
governance and its impact on research communities. Drawing on in-depth
116 178
qualitative interviews and archival analysis, the eResearch2020 report
117 179
presents, among other findings, information on the governance
118
arrangements of 18 e-Infrastructures and related
119
organisations~\cite{eResearch2020}. \footnote{The e-Infrastructures
120
  studied include: \ac{deisa}, \ac{eela-2}, \ac{egee}, \ac{geant},
180
arrangements of 18 \ei{}s and related
181
organisations~\cite{eResearch2020}. \footnote{The entities
182
  studied include: \ac{deisa}, \ac{eela-2}, \ac{egee}, \acs{geant},
121 183
  \ac{osg}, TeraGrid, Swedish National Data Service, \ac{c3grid},
122 184
  CineGrid, \ac{clarin}, \ac{d4science}, \ac{dariah}, \ac{driver},
123
  \ac{etsf}, MediGrid, \ac{nvo}, Swiss BioGrid and \ac{ogf} as a
185
  \ac{etsf}, MediGrid, \ac{nvo}, Swiss BioGrid and the \ac{ogf} as a
124 186
  standardisation organisation.}
125 187

  
126
Similarly to the IT governance literature, it is recognized that the
127
diversity of e-Infrastructures creates a variety of governance forms.
188
Similarly to the \ac{it} governance literature, it is recognized that
189
the diversity of \ei{}s creates a variety of governance forms.
128 190
Governance strategies emerge in different shapes, ``from the small and
129 191
informally organized (CineGrid is an example) to larger multi-tiered
130
and more elaborate and complex structure[s] (\ac{geant})''
131
\cite{eResearch2020}. However, it is noted that only large
132
e-Infrastructures distinguish between strategic oversight and
133
management.
192
and more elaborate and complex structure[s] (\acs{geant})''
193
\cite{eResearch2020}. However, it is noted that only large \ei{}s
194
distinguish between strategic oversight and management.
134 195

  
135
The centralisation debate is part of the discussion on
136
e-Infrastructure governance as well. In the 7th e-Infrastructure
137
Concertation Meeting, grid and research network governance models,
138
especially that of \ac{geant} and \acp{nren}, were compared and
139
contrasted to \ac{hpc} models such as \ac{prace}. In the case of
140
\ac{prace} a fine balance is achieved between decentralised and
141
centralised arrangements, since decisions are taken at the lowest
142
levels possible, using local expertise and funding, but at the same
143
time there is a single contact point to ensure stability of the
144
infrastructure and coherent procurement plans based on pan-European
145
peer reviews \cite{Eickermann}.
196
The centralisation debate is indeed part of the discussions taking
197
place among \ei{}s. In the 7th \ei{} Concertation Meeting, grid and
198
research network governance models, especially that of \acs{geant} and
199
\acp{nren}, were compared and contrasted to \ac{hpc} models such as
200
\ac{prace}. In the case of \ac{prace} it is judged that a fine balance
201
is achieved between decentralised and centralised arrangements, since
202
decisions are taken at the lowest levels possible, using local
203
expertise and funding, but at the same time there is a single contact
204
point to ensure stability of the infrastructure and coherent
205
procurement plans based on pan-European peer reviews
206
\cite{Eickermann}.
146 207

  
147 208
The empirical work of the eResearch2020 project found more centralised
148 209
forms of governance with either a few central coordinators or a
149
governing body, usually in larger projects. Federated organisations
210
governing body usually in larger projects. Federated organisations
150 211
were also encountered as in the case of \ac{ogf}, TeraGrid, and
151
\ac{osg} with different coordinators for different tasks but it should
212
\ac{osg} with different coordinators for different tasks, but it should
152 213
be noted that such arrangements exist also at lower levels in more
153 214
centralised forms (\ac{ogf} is included here as a standardisation body
154
coordinating the efforts of different e-Infrastructures, rather than
155
as an actual e-Infrastructure in itself). The authors of the report
215
coordinating the efforts of different \ei{}s, rather than
216
as an actual \ei{} in itself). The authors of the report
156 217
conclude: ``What we see organizationally is a range from highly
157 218
centralized and hierarchical governance to more ?flat? or federated
158 219
governance which may have multiple centres'' \cite{eResearch2020}.
159 220
Although the variety of forms is recognised, there is no other
160 221
classification apart from the centralised/decentralised continuum, as
161 222
in the IT governance literature. Further study is required to
162
distinguish more nuanced e-Infrastructure governance forms.
163

  
164

  
223
distinguish more nuanced \ei{} governance forms.
165 224

  
166 225
\subsection{Governance Mechanisms}
167 226

  
168 227
Explicit identification of formal and informal governance mechanisms
169
employed in e-Infrastructures could bring to light and systematise
228
employed in \ei{}s could bring to light and systematise
170 229
practices that are not already appreciated as governance efforts per
171 230
se.
172 231

  
173
The e-Infrastructures studied in the eResearch2020 project usually
174
employed advisory and/or steering committees to provide guidance or
175
guarantee that all interests are represented. This was defined as the
232
The \ei{}s studied in the eResearch2020 project usually employed
233
advisory and/or steering committees to provide guidance or guarantee
234
that all interests are represented. This was defined as the
176 235
metagovernance layer or ``governance which coordinates the governance
177 236
of individual efforts'' across institutional boundaries. Again, there
178 237
are many variations in different cases ``informal and flexible (Swiss
179 238
BioGrid is an example) or highly complex, formally institutionalized
180 239
and hierarchical (\ac{egee} serves as an example)''
181
\cite{eResearch2020}. Governing bodies consist of researchers from
182
within the same, such as the \ac{nvo} or different disciplines
183
(Swedish National Data Service) and they are either permanent or
184
involve their members in ``episodic governance'' \cite{eResearch2020}.
240
\cite{eResearch2020}. Governing bodies consist of researchers from the
241
same, such as the \ac{nvo}, or different disciplines (Swedish National
242
Data Service) and they are either permanent or involve their members
243
in ``episodic governance''~\cite{eResearch2020}.
185 244

  
186 245
Internal and external communication are frequently discussed as
187
important aspects of e-Infrastructures, but they are usually mentioned
188
as separate efforts, not as clearly defined elements of governance.
189
More emphasis is placed on structures such as governing bodies and
190
advisory groups, rather than on their actual functioning and
191
coordination. Although communication is taking place in various ways,
192
especially in larger e-Infrastructures, there remains the question
193
whether these are designed to be strategically aligned to the
194
objectives, investment efforts and other needs. It might be useful to
195
adopt the approach of the IT business literature, where internal and
196
external communication are described as explicit governance
197
mechanisms, part of carefully planned, strategic governance
198
arrangements.
246
important aspects of \ei{}s, but they are usually mentioned as
247
separate efforts, not as clearly defined elements of governance. More
248
emphasis is placed on structures such as governing bodies and advisory
249
groups, rather than on their actual functioning and coordination.
250
Although communication is taking place in various ways, especially in
251
larger \ei{}s, there remains the question whether these are designed
252
to be strategically aligned to the objectives, investment efforts and
253
other needs. It might be useful to adopt the approach of the \ac{it}
254
business literature, where internal and external communication are
255
described as explicit governance mechanisms, part of carefully
256
planned, strategic governance arrangements.
199 257

  
200
With regards to internal project communication, the eResearch2020
201
project reports the use of basic mechanisms like teleconferencing and
258
With regards to internal project communication, eResearch2020
259
reports the use of basic mechanisms like teleconferencing and
202 260
emails as in the case of SwissBioGrid, but also finds examples where
203 261
more regular communication and extensive meetings are taking place.
204 262
Differences in culture, and more specifically field affiliation and
205 263
organisational identity, pose obstacles to effective collaboration
206
between internal partners and organisations working on the same
207
e-Infrastructure, while competitive behaviours reduce trust and
208
productivity. In addition, technological specificities can hinder
209
inter-organisational integration. Of course, the extent of these
210
problems depends on the level of involvement required by the partners.
211
In long term collaborations less friction is observed, while improved
212
coordination and communication (which can be attributed to successful
213
governance mechanisms) contribute to enhanced collaboration. Complex
214
arrangements such as those of TeraGrid are reported as most
215
effective \cite{eResearch2020}. TeraGrid is primarily governed by two bodies: the TeraGrid Forum and the Grid Infrastructure Group. Principal investigators from the 11 partners set governance and policy in the former, while the latter comprises of the management team, Area Directors and expert working groups to plan, manage and coordinate the work. These distributed governance arrangements provide for non-direct supervision of individuals in different sites \cite{eResearch2020}. 
264
between internal partners and organisations working on the same \ei{},
265
while competitive behaviours reduce trust and productivity. In
266
addition, technological specificities can hinder inter-organisational
267
integration. Of course, the extent of these problems depends on the
268
level of involvement required by the partners. In long term
269
collaborations less friction is observed, while improved coordination
270
and communication (which can be attributed to successful governance
271
mechanisms) contribute to enhanced collaboration. Complex arrangements
272
such as those of TeraGrid are reported as most effective
273
\cite{eResearch2020}. TeraGrid is primarily governed by two bodies:
274
the TeraGrid Forum and the Grid Infrastructure Group. Principal
275
investigators from the eleven partners set governance and policy in the
276
former, while the latter comprises of the management team, area
277
directors and expert working groups to plan, manage and coordinate the
278
work. These distributed governance arrangements provide for non-direct
279
supervision of individuals in different sites \cite{eResearch2020}.
216 280

  
217 281
External communication with users is deemed to be a more complicated
218 282
issue and one of the topics discussed in the e-IRG Blue Paper
219 283
\cite{BluePaper}. There is no uniform approach to external
220
communication in e-Infrastructures, although it is of great importance
284
communication in \ei{}s, although it is of great importance
221 285
to project sustainability and success. Some projects have
222 286
sophisticated user engagement plans even in their development phase
223 287
(e.g. \ac{clarin}, \ac{egee}, \ac{osg}), when others pay much less
......
228 292
  eResearch2020}.
229 293

  
230 294
Related to external communication is the process of user recruitment.
231
Although users determine the sustainability of e-Infrastructures, the
295
Although users determine the sustainability of \ei{}s, the
232 296
eResearch2020 project finds that user relationships are not always
233 297
prioritised. Reasons cited include: focusing on pure technology
234 298
development and delaying user engagement, perceiving the
235
e-Infrastructure mission as one that excludes take-up, as well as
299
\ei{} mission as one that excludes take-up, as well as
236 300
estimating a great probability of project discontinuation.
237 301

  
238
A parallel to IT governance can be found here in terms of how IT
239
departments in companies communicate with business units who are
240
usually the users of IT systems and infrastructures. Such user
302
A parallel to \ac{it} governance can be found here in terms of how
303
\ac{it} departments in companies communicate with business units who
304
are usually the users of \ac{it} systems and infrastructures. Such user
241 305
engagement might contribute to avoid technology push and similar
242 306
problems. User recruitment can also be encountered in corporate
243
settings, when IT departments attempt to persuade business units to
307
settings, when \ac{it} departments attempt to persuade business units to
244 308
use certain technologies rather than requiring the development the new
245 309
tools or purchasing their own solutions. Appropriate positioning on
246 310
the governance forms continuum as well as the adoption of effective
247
governance mechanisms would further the objectives of
248
e-Infrastructures in terms of user recruitment, engagement and
249
sustainability.
311
governance mechanisms would further the objectives of \ei{}s in terms
312
of user recruitment, engagement and sustainability.
250 313

  
251 314
External communication is also taking place between different
252
e-Infrastructures which coordinate their work and standards to develop
315
\ei{}s that coordinate their work and standards to develop
253 316
interoperable platforms \cite{eResearch2020}. One example is provided
254
by \ac{geant} which ``facilitates discussion between the co-operating
317
by \acs{geant}, which ``facilitates discussion between the co-operating
255 318
\acp{nren} and with the responsibles for the equivalent
256
e-Infrastructures outside of Europe to ensure a harmonised,
319
\ei{}s outside of Europe to ensure a harmonised,
257 320
interoperable evolution of the networks, management and monitoring
258
tools and end-to-end services'' \cite{ConcertationReport}.The
321
tools and end-to-end services'' \cite{ConcertationReport}. The
259 322
\ac{ogf}, as a coordinating standardisation body, employs a
260 323
``\emph{formal} liaison function'' with individuals from member
261 324
organisations monitoring developments in other bodies where
......
263 326
Furthermore, \emph{informal} relationships and collaboration play a
264 327
major role in the development of interoperable specifications and
265 328
standards, in order to provide seamless access to distributed
266
resources (e.g. \ac{nvo} and similar astronomical infrastructures).
329
resources (e.g., \ac{nvo} and similar astronomical infrastructures).
267 330
However, provider interoperability is not always feasible through such
268
mechanisms. In cases where e-Infrastructures have developed distinct
331
mechanisms. In cases where \ei{}s have developed distinct
269 332
software or middleware, higher levels of technological complexity need
270 333
to be overcome with common tools or portals (e.g. ``Science Gateways''
271 334
in TeraGrid)~\cite{eResearch2020}.
272 335

  
273
Absence or inadequacy of governance mechanisms might exacerbate issues
274
such as limited communication and understanding between technical
275
developers and research communities, creating problems in eliciting
276
user requirements, something commonly encountered by the eResearch2020
277
project. Further, governance uncertainty is one of the reasons data
278
sharing remains restricted in repositories and similar infrastructures
279
\cite{eResearch2020}.
336
The absence or inadequacy of governance mechanisms might exacerbate
337
issues such as limited communication and understanding between
338
technical developers and research communities, creating problems in
339
eliciting user requirements, something commonly encountered by the
340
eResearch2020 project. Furthermore, governance uncertainty is one of
341
the reasons data sharing remains restricted in repositories and
342
similar infrastructures \cite{eResearch2020}.
280 343

  
281
\subsection{Drivers of e-Infrastructure Governance Forms}
344
\subsection{Drivers of \ei{} Governance Forms}
282 345

  
283
As criteria on e-Infrastructure governance forms remain uncertain, the
346
As criteria on \ei{} governance forms remain uncertain, the
284 347
business literature on multiple contingencies can provide a useful
285 348
starting point when adapted towards this direction.
286 349

  
287 350
As discussed in Chapter~\ref{chapter:3}, single contingencies cannot
288
adequately explain the adoption of certain governance forms. The
351
explain adequately the adoption of certain governance forms. The
289 352
theory of multiple contingencies relates IT governance to drivers
290 353
grouped in the larger categories of corporate governance, economies of
291
scope and absorptive capacity. In e-Infrastructures, especially
292
smaller ones, corporate governance might overlap with e-Infrastructure
293
governance as a concept and practice and therefore, it cannot be perceived as a determinant of e-Infrastructure governance. Of course, an overlap between IT and corporate governance can also be encountered in other organisations apart from e-Infrastructures
294
\cite{Grembergen2003}. The size of e-Infrastructures might be another
295
factor correlating to more mature e-Infrastructure governance,
296
similarly to what we see in IT governance, but it would not predict a
297
tendency towards more or less centralised forms. CineGrid and
298
\ac{geant} are both large e-Infrastructures with significantly
299
different governance arrangements \cite{eResearch2020}. Economies of
300
scope might be relevant to e-Infrastructures when looking at how the
301
infrastructure and its tools are used by more than one research
302
communities or fields, leading to either decentralised or centralised
303
decision rights. In addition, absorptive capacity relates to the
304
expertise of the members at the various levels of e-Infrastructures
305
development and use. Less technically sophisticated users might favour
306
centralised modes of governance, whereas in highly technical fields
307
decentralised forms might be more relevant.
354
scope, and absorptive capacity. In \ei{}s, especially smaller ones,
355
corporate governance might overlap with \ei{} governance as a concept
356
and practice (of course, an overlap between \ac{it} and corporate
357
governance can also be encountered in other organisations apart from
358
\ei{}s \cite{Grembergen2003}). The size of \ei{}s might be another
359
factor correlating to more mature \ei{} governance, similarly to what
360
we see in \ac{it} governance, but it would not predict a tendency towards
361
more or less centralised forms. CineGrid and \acs{geant} are both large
362
\ei{}s with significantly different governance arrangements
363
\cite{eResearch2020}. Economies of scope might be relevant to \ei{}s
364
when looking at how the infrastructure and its tools are used by more
365
than one research communities or fields, leading to either
366
decentralised or centralised decision rights. In addition, absorptive
367
capacity relates to the expertise of the members at the various levels
368
of \ei{}s development and use. Less technically sophisticated users
369
might favour centralised modes of governance, whereas in highly
370
technical fields decentralised forms might be more relevant.
308 371

  
309 372
However, these hypotheses are difficult to validate with the data
310 373
currently available and further research could highlight the multiple
311
interacting drivers behind e-Infrastructure governance forms and
312
mechanisms. Drivers that are e-Infrastructure specific and might be
374
interacting drivers behind \ei{} governance forms and
375
mechanisms. Drivers that are \ei{} specific and might be
313 376
more relevant to explain and further recommend appropriate governance
314 377
forms include funding sources, research objectives, research fields,
315 378
interdisciplinary collaboration or partnerships between academia and
316
industry etc.
379
industry, etc.
317 380

  
318 381
\subsection{Further Similarities and Differences}
319 382

  
......
321 384
and not-for-profit organisations, they recognise similarities with
322 385
for-profits but also acknowledge that there are difficulties,
323 386
especially in assessing performance and value, as well as in
324
justifying IT infrastructures and investments. Within a political or
325
similarly restricting environment, there are usually mandates over and
326
above business value and cost-benefit considerations, such as value
327
creation in terms of public good or other objectives~\cite{WeillRoss2004b}.
387
justifying \ac{it} infrastructures and investments. Within a political
388
or similarly restricting environment, there are usually mandates over
389
and above business value and cost-benefit considerations, such as
390
value creation in terms of public good or other
391
objectives~\cite{WeillRoss2004b}.
328 392

  
329
Funding sources are inextricably linked to e-Infrastructure governance
393
Funding sources are inextricably linked to \ei{} governance
330 394
arrangements. The governance panel at the 7th Concertation Meeting
331 395
discussed how the public funding model restricts options and how
332 396
further complexity stems from the interconnection of local and
......
338 402
In addition, dependency on external stakeholders and beneficiaries to
339 403
use and contribute to the infrastructure, dataset or service may mean
340 404
increased input from these parties in decision-making structures, such
341
as e-Infrastructure governance forms or mechanisms. In this domain,
342
it is observed that top not-for-profit performers clarify how
343
their organisation creates value, recognise the capabilities required
344
and strive to achieve alignment with governance. To this end,
345
guidelines drawn from their five key decision areas and adapted for
346
effective e-Infrastructure governance include~\cite{WeillRoss2004b}:
405
as \ei{} governance forms or mechanisms. In this domain, it is
406
observed that top not-for-profit performers clarify how their
407
organisation creates value, recognise the capabilities required, and
408
strive to achieve alignment with governance. To this end, guidelines
409
drawn from their five key decision areas (see
410
Section~\ref{sec:key-it-governance-decisions}) and adapted for
411
  effective \ei{} governance include~\cite{WeillRoss2004b}:
347 412

  
348 413
\begin{itemize}
349 414

  
350 415
\item making joint user and technical decisions around
351
  e-Infrastructure principles and investment
416
  \ei{} principles and investment
352 417

  
353
\item viewing e-Infrastructure decisions as strategic decisions and
418
\item viewing \ei{} decisions as strategic decisions, and
354 419

  
355 420
\item avoiding feudal, autonomous decentralising models for research
356
  communities needs
421
  communities needs.
357 422

  
358 423
\end{itemize}
359 424

  
360
Although governance forms differ between e-Infrastructures, it is not
361
clear how the same e-Infrastructure might use different governance
362
structures and mechanisms. A nuanced classification of governance
363
forms that can be applied at the same time within one e-Infrastructure
364
to address issues in different decision areas might be a useful step
365
forward. As in IT governance, an organisation might use centralised
366
models to decide on IT principles and decentralised models to solve
367
business applications needs.
425
Although governance forms differ between \ei{}s, it is not clear how
426
the same \ei{} might use different governance structures and
427
mechanisms. A nuanced classification of governance forms that can be
428
applied at the same time within one \ei{} to address issues in
429
different decision areas might be a useful step forward. As in \ac{it}
430
governance, an organisation might use centralised models to decide on
431
\ac{it} principles and decentralised models to solve business
432
applications needs.
368 433

  
369
In addition, IT governance benefits from processes and control
370
frameworks like \ac{cobit}, \ac{itil} etc. It might be possible to
371
adapt these frameworks to serve the purposes of e-Infrastructures or
372
to develop other specific tools to support decision-making and
373
monitoring in a formalised manner. Furthermore, larger
374
e-Infrastructures might lead the way in creating maturity stages and
375
models of e-Infrastructure governance, against which new or less
376
developed projects might benchmark themselves. Related to the problem
377
of user communication, balanced scorecard have long been implemented
378
in organisations to measure user satisfaction and strategic alignment.
379
Such a practice might be useful to e-Infrastructures and their
380
communication with the usage base.
434
In addition, \ac{it} governance benefits from processes and control
435
frameworks like \ac{cobit}, \ac{itil}, etc. It might be possible to
436
adapt these frameworks to serve the purposes of \ei{}s or to develop
437
other specific tools to support decision-making and monitoring in a
438
formalised manner. Furthermore, larger \ei{}s might lead the way in
439
creating maturity stages and models of \ei{} governance, against which
440
new or less developed projects might benchmark themselves. Related to
441
the problem of user communication, balanced scorecards have long been
442
implemented in organisations to measure user satisfaction and
443
strategic alignment. Such a practice might be useful to \ei{}s and
444
their communication with the usage base.
381 445

  
382
Relational mechanisms such as direct informal contacts, common locations and ``virtual meeting points'', lobbying, joint performance incentives, shared learning or more formal senior management involvement as mobilised in IT governance (see Chapter~\ref{chapter:3}) might prove helpful in collaboration and expertise transfer in e-Infrastructures,
383
most of all in what relates to tacit differences between fields and
384
specialisations. Formal and informal communication of strategic
385
objectives and associated governance mechanisms would also contribute
386
to problems currently encountered.
446
Relational mechanisms such as direct informal contacts, common
447
locations and ``virtual meeting points'', lobbying, joint performance
448
incentives, shared learning or more formal senior management
449
involvement as mobilised in \ac{it} governance (see
450
Chapter~\ref{chapter:3}) might prove helpful in collaboration and
451
expertise transfer in \ei{}s, most of all in what relates to tacit
452
differences between fields and specialisations. Formal and informal
453
communication of strategic objectives and associated governance
454
mechanisms would also contribute to problems currently encountered.
387 455

  
388 456
\subsection {\ac{eric}}
389 457

  
390 458
Governance lessons from business and managerial areas might contribute
391
to e-Infrastructure governance. However, more issues remain to be
459
to \ei{} governance. However, more issues remain to be
392 460
solved, such as the inadequacy of legal frameworks for
393
e-Infrastructures, which has an impact on governance, among other
461
\ei{}s, which has an impact on governance, among other
394 462
things.
395 463

  
396
Different European legal forms for e-Infrastructures have been
464
Different European legal forms for \ei{}s have been
397 465
discussed in the first e-IRGSP2 Legal Issues Report \cite{SP2ReportA}.
398 466
Among these the~\ac{eric} model has been described as a legal
399 467
instrument to facilitate the establishment and operation of
400
e-Infrastructures in Europe. Together with specifying a legal
468
\ei{}s in Europe. Together with specifying a legal
401 469
personality and tax benefits, \ac{eric} also includes provisions for
402
e-Infrastructure governance. A significant amount of flexibility and
470
\ei{} governance. A significant amount of flexibility and
403 471
adaptability is provided to respond to the needs of European
404
e-Infrastructures. In terms of internal governance, the creation of
472
\ei{}s. In terms of internal governance, the creation of
405 473
only two bodies is mandatory~ \cite{SP2ReportA, Thies2009}:
406 474
\begin{itemize}
407 475
\item the members' assembly with full
408 476
decision-making rights, also with regards to budget decisions, 
409 477
\item the
410 478
director or board of directors, which would be appointed by the
411
assembly of members to legally represent the e-Infrastructure and
479
assembly of members to legally represent the \ei{} and
412 480
function as its executive body. 
413 481
\end{itemize}
414 482

  
415 483
Although these two governing bodies seem to impose a centralised form
416
to e-Infrastructure governance, their actual implementation and
484
to \ei{} governance, their actual implementation and
417 485
complementation with other structures and mechanisms in different
418 486
layers would determine the final result.
419 487

  
420 488
According to the eResearch2020 report, \ac{eric} does not address all
421 489
obstacles and is primarily suited to non-commercial entities.
422
Therefore the authors recommend further policy development to overcome
490
The authors recommend further policy development to overcome
423 491
remaining issues. How the legal framework will be adopted and in what
424 492
ways it will work in practice to enforce governance arrangements still
425 493
remains to be seen.
426 494

  
427 495
\section{Conclusion}
428 496

  
429
This Chapter presents e-Infrastructure governance as discussed in the
430
e-Infrastructure community and draws on IT governance literature to
497
This Chapter presented \ei{} governance as discussed in the
498
\ei{} community and drew on \ac{it} governance literature to
431 499
find parallel developments and divergence regarding the adoption of
432 500
appropriate forms and the mobilization of relevant mechanisms.
433 501

  
434
Although the IT governance field can provide e-Infrastructure
502
Although the \ac{it} governance field can provide \ei{}
435 503
governance with useful ideas, these may not be directly applicable but
436 504
require contextualisation and adaptation in different cases. The
437
nature of e-Infrastructures and their technical and organisational
505
nature of \ei{}s and their technical and organisational
438 506
characteristics may diverge from more clearly delineated internal
439
organisational IT systems. However, it should be noted that the
440
literature on IT governance also refers to and derives from empirical
507
organisational \ac{it} systems. However, it should be noted that the
508
literature on \ac{it} governance also refers to and derives from empirical
441 509
data and research in multinational conglomerates and business
442 510
ecosystems that might present more similarities with
443
e-Infrastructures. As in the case of different companies where the
511
\ei{}s. As in the case of different companies where the
444 512
same governance model or mechanism may bring opposite outcomes when
445
implemented in different contexts, specific e-Infrastructures need to
513
implemented in different contexts, specific \ei{}s need to
446 514
find appropriate solutions that work within their own domain of
447 515
opportunities and limitations, while realising that governance
448 516
arrangements and needs are not static but evolve and grow. Towards the
449
effort for effective e-Infrastructure governance, the IT literature
517
effort for effective \ei{} governance, the \ac{it} literature
450 518
contributes its emphasis on the importance of clear and coherent
451 519
planning, while at the same time providing a wealth of previous
452
experience on forms and mechanisms to draw on.
520
experience on forms and mechanisms to draw upon.
453 521

  
454 522
%%% Local Variables: 
455 523
%%% mode: latex
b/governance.tex
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\hyphenation{e-In-fra-stru-ctu-re e-In-fra-stru-ctu-res}
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\begin{document}
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\tikzstyle{line} = [draw, -latex']
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14 27
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15 28

  
16 29
\renewcommand*{\acsfont}[1]{{\sc #1}}
......
41 54
\acrodef{na}{Networking Activity}
42 55
\acrodefplural{na}{Networking Activities}
43 56
\acrodef{c3grid}[c3{\rm grid}]{Collaborative Climate Community Data and Processing Grid}
44
\acrodef{d4science}[d4s{\rm science}]{Distributed Collaboratories Infrastructure on Grid Enabled Technology 4 Science}
57
\acrodef{d4science}[d4S{\rm cience}]{Distributed Collaboratories Infrastructure on Grid Enabled Technology 4 Science}
45 58
\acrodef{driver}{Digital Repository Infrastructure Vision for European Research}
46 59
\acrodef{eela-2}{E-science Grid facility for Europe and Latin America}
47 60
\acrodef{etsf}{European Theoretical Spectroscopy Facility}

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